Comments: We had a lovely time in Bristol and your appartments were great but I think that they could have had a fresh coat of paint and maybe check out the cultery and plates etc in the appartment before they are let out to make sure that there is at least enough for the number of people staying in each appartment.
Response: Dear Ms Lawley,
Thank you for taking the time to respond to us and I am glad you had a lovely time here. We really appreciate customer feedback regarding our property to help us make constant improvements. The apartment which you stayed in is due to be re-decorated in the next 2 weeks as part of our maintenance plan so I will of course ensure this is carried our asap.
Next time you are visiting the UK we hope you will use one of our properties again.
Very best wishes, Clare - sales manager.
5.0
27.06.2010
Pamela, Drighlington, Bradford
Total Rating
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Comments: I loved it there and would definitely stay again. Much better than a hotel.
Response: Dear Ms Goldthorpe,
Thank you so much for your kind comments and for taking the time to fill out our on line response form.
I am delighted that you enjoyed your stay with us and it is great to see you took advantage of our advance purchase rate.
All of the team hope to welcome you back to Premier Apartments in the near future.
Kind regards,
Clare Williams - Sales Manager
3.0
27.06.2010
Lesley, Malahide
Total Rating
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Overall service and staff friendliness
Comments: The apartments were beautiful and in an ideal location. The only downsides were that due to the hot weather sleeping was very uncomfortable and the windows wouldn't open enough to let in some air. Also, we stayed for four nights, on the third day we asked for the bin to be emptied and it never was. Otherwise I would definitely recommend Premier Apartments as somewhere to stay in Bristol, I know I'll be back!
Response: I am delighted that you enjoyed staying with us and thrilled that you would recommend us in the future.Thank you for sending us your comments which have been noted and will be looked into.
I look forward to welcoming you back with us soon,
Best wishes, Clare - sales manager.
4.0
26.06.2010
Lyndsey, Weymouth
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: apartment was very hot - a fan would be good in such hot weather
Response: Dear Ms Diment,
Thank you so much for choosing to stay with us at Premier Apartments Bristol and for taking the time to give us your feedback.
I am glad that you were pleased with the apartments and I have made a note about your comments about a fan.
We do hope we can welcome you back in the near future.
Best wishes Clare - sales manager
5.0
21.06.2010
Denine, Bridgend
Total Rating
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Comments: Wot a lovely apartment - felt like holidays. Close 2 everywhere. Helpful staff. Woul recommened and stay again.
Response: Thanks for your review we look forward to seeing you again.
Justin
General Manager
3.0
21.06.2010
Sandeep, Southall
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Comments: I will definately prefer serviced apartments over hotels you have converted me to this.
Response: Thats great to know. Have you seen our other locations ? www.premierapartments.com.
Hope to see you soon
Kind Regards
Justin Bedford
General Manager
3.0
02.06.2010
Kevin, Heerlen
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: The temprature of the shower was not very high, did have luke warm water everywhere. tried the reset but no succes
Response: Thank you for taking time to complete this review. i was sorry to read your comments about the water - our maintenance team will look into this so thanks for letting us know.
Regards
Justin Bedford
General Manager
4.0
31.05.2010
Stephen, Chesterfield
Total Rating
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Comments: Very good location in the city of Bristol. the accommodation was comfortable and all modcons are provided. good value for money
Response: Thank You
for your review. hopefully you will make the journey from Chesterfield again soon.
Regards,
Justin Bedford
General Manager
5.0
29.05.2010
Paul, Leominster
Total Rating
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Comfort of accommodation
Overall service and staff friendliness
Comments: These apartments made a refreshing change from my usual hotel bookings. Very clean and spacious one bedroom apartment. The reception were excellent and very helpful. All round highly recommended and I will be returning soon.
Response: Thank for your kind comments
we look forward to welcoming you back.
the cheapest way to book is by using our website www.premierapartments.com.
Regards
Justin Bedford
General Manager
3.0
24.05.2010
Young Jun, Busan
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Thank you for taking your time to complete our online review system.
Regartds
Justin. Bedford
General Manager
