Comments: Great value. Great location. Second time staying here and would definitely stay here again!
Response: Thanks for your kind review. We look forward to you returning for the third time. Perhaps you would like to see our Special Offers on our web site - www.premierapartments.com
Regards
Justin Bedford
General Manager
4.0
22.02.2010
Lisa, London
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Spacious and well-located accommodation. Efficient and friendly staff.
Response: Thank you for your feedback. Its great to recieve good feedback especially about our team. We hope to welcome you back to Premier Apartments Bristol soon.
Regards,
Justin Bedford
General Manager
4.0
21.02.2010
Christian, Hellerup
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Thank you for completing our online review system. We hope to see you again soon. Maybe you would like to take advantage of our Special Offers on our website - www.premierapartments.com
Regards,
Justin Bedford
General Manager
4.0
18.02.2010
Michael, Southampton
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: All the staff were excellent, location of apartments is great. Only minor moan was cleanliness of kitchen, but as we didn't cook it wasn't a problem for us.
Response: Thank you for your comments. I have passed on you kind remarks about our team to them and they were delighted to hear them. i have also discussed your comments about the kitchen with our housekeeping team.
Regards
Justin Bedford
General Manager
5.0
17.02.2010
Graham, Basingstoke
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: The availability of a parking ticket, to say 10am would be useful (I'd be happy to pay for it) to save the mad dash at 8am. When you're away you don't want to worry about getting a parking ticket because you've overslept! Otherwise, everything excellent
Response: Thank youy for taking time to fill out our feedback questions. Next time you book we will point you in the direction of our local NCP car park which is a little more flexable.
Regards
Justin Bedford
General Manager
4.0
16.02.2010
Danielle, Bristol
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: The apartment was very modern and easy to relax in, it had pretty much everything you would need and i would definatly stay there again.
Response: Thank you for your comments we hope to see you again.
Regards,
Justin Bedford
General Manager
3.0
16.02.2010
Emma, Blyth
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Thank you for taking the time to fill out the online review
Regards,
Justin Bedford
General Manager
4.0
10.02.2010
Ramandeep, Reading
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response: Thanks for taking the time to fill in our review. We look forward to welcoming you back soon.
Regards,
Justin.
4.0
08.02.2010
Kate, Wantage
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Had a great stay in the Bristol Apartments for a friends 26th birthday. Great location and facilities. Will look into serviced apartments more often from now on. Many thanks Kate
Response: I was glad to see you had a good time in Bristol for a celebration. Its also nice to hear that you will now look into Apartments as an alternative to a hotel.
Regards,
Justin Bedford.
4.0
06.02.2010
Andrew, Maple Cross
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: We experienced problems accessing the apartments through the main gate, and side door, as there appeared to be some problem with the codes we were issied with. We relied on other guests to allow us to access the facility.
Response: Dear Mr Machin.
I was sorry to hear you had difficulty getting in to the apartments. I can remember speaking to you as you used the emergency phone number we provide to guest that are checking in after 9pm.
Regards,
Justin Bedford
General Manager
