Comments: Exactly what was needed. Will throughly recommend.
Response:
5.0
29.06.2009
Jeffrey, Bradford-on-Avon
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Your staff are always courteous and helpful and the standard of accommodation is excellent.
Response:
4.0
29.06.2009
roger, stoke on trent
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response:
5.0
08.06.2009
Gary, Tamworth
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: We had a thouroughly enjoyable stay, the quality of the appartment far exceeded my expectation and the value was exceptional. My only critism was there was nothing to wipe down surfaces in the kitchen..but was easily remedied.
Response:
4.0
07.06.2009
Vanessa, London
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response:
4.0
06.06.2009
Janet, Weston-super-Mare
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comments: A very well equipped and comfortable apartment. It was the perfect place to stay and prepare for our daughter's wedding
Response:
4.0
04.06.2009
Stuart, London
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: Great apartments, Great location, Great weekend! Thanks!!!
Response:
4.0
04.06.2009
Eleanor, Lurgan
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments:
Response:
4.0
18.05.2009
Catherine, Ashford
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: The door that should be covering the washing machine was broken and abandoned in the cupboard - although I'd prefer that to not being able to rent the room because it wasn't perfect.
Response: Thank you for your comments regarding your stay with us. I appreciate you taking the time to write a review.
The door for the integrated washing machine has been fixed by our maintenance engineer.
I look forward to welcoming you back to the apartments.
5.0
12.05.2009
Dan, Bridport
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Comfort of accommodation
Overall service and staff friendliness
Comments: There was a rather loud party within the complex going on during our stay, which I was not happy about
Response: Thank you for your review. I am sorry that some customers were noisy during your stay. Customers can call our emergency out of hours telephone number so that we can resolve this kind of problem for you.
