Arrival:
Pick the date of arrival
Departure:
Pick the date of departure
Rate Code or ID Number
 
 
5.0

29.06.2009

K S, Liverpool

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Exactly what was needed. Will throughly recommend.
Response:
5.0

29.06.2009

Jeffrey, Bradford-on-Avon

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Your staff are always courteous and helpful and the standard of accommodation is excellent.
Response:
4.0

29.06.2009

roger, stoke on trent

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
5.0

08.06.2009

Gary, Tamworth

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
We had a thouroughly enjoyable stay, the quality of the appartment far exceeded my expectation and the value was exceptional. My only critism was there was nothing to wipe down surfaces in the kitchen..but was easily remedied.
Response:
4.0

07.06.2009

Vanessa, London

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
4.0

06.06.2009

Janet, Weston-super-Mare

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comments:
A very well equipped and comfortable apartment. It was the perfect place to stay and prepare for our daughter's wedding
Response:
4.0

04.06.2009

Stuart, London

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Great apartments, Great location, Great weekend! Thanks!!!
Response:
4.0

04.06.2009

Eleanor, Lurgan

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
4.0

18.05.2009

Catherine, Ashford

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
The door that should be covering the washing machine was broken and abandoned in the cupboard - although I'd prefer that to not being able to rent the room because it wasn't perfect.
Response:
Thank you for your comments regarding your stay with us. I appreciate you taking the time to write a review. The door for the integrated washing machine has been fixed by our maintenance engineer. I look forward to welcoming you back to the apartments.
5.0

12.05.2009

Dan, Bridport

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Comfort of accommodation

Overall service and staff friendliness

Comments:
There was a rather loud party within the complex going on during our stay, which I was not happy about
Response:
Thank you for your review. I am sorry that some customers were noisy during your stay. Customers can call our emergency out of hours telephone number so that we can resolve this kind of problem for you.